Returns & Exchanges

At FLÂNEUR, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

3

Ship the Items

Affix the prepaid shipping label provided in the portal and drop your package off at any authorized courier location.

4

Receive Your Refund

Once our atelier inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing